Organizational structure
1. Org. structure overview
- On the Home page, click Settings.
- You'll see the App settings page.
- Select Legal entities in the menu on the left and click on the tree icon to open the organizational structure detail (Figure 1)
![Figure 1](https://storage.crisp.chat/users/helpdesk/website/225d488d9db9b800/image_77q7oq.png)
2. Editing org. structure
To create a new org. unit, follow these steps:
Click the parent org. unit
Click on Add
Fill in the name and confirm by clicking on OK (Figure 2, 3)
![Figure 2 Creating an org. unit](https://storage.crisp.chat/users/helpdesk/website/225d488d9db9b800/image_lj4al6.png)
![Figure 3 New org. unit](https://storage.crisp.chat/users/helpdesk/website/225d488d9db9b800/image_f29vy9.png)
Click the org. unit to change its name or color. (Figure 4)
Color palette and the Drag&Drop function allow you to customize the structure during organizational changes in the company.
![Figure 4 Change of color and name of org. structure](https://storage.crisp.chat/users/helpdesk/website/225d488d9db9b800/image_1le9w8p.png)
3. Deleting org. units
To delete an organizational unit, highlight the unit and click on the Delete button (Figure 5)
![Figure 5 Deletion of org. structure](https://storage.crisp.chat/users/helpdesk/website/225d488d9db9b800/image_e6dexd.png)
Note: An entity cannot be deleted if active or inactive employees are assigned to it, as well as if they are assigned a role associated with the unit.
Updated on: 19/09/2023
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