Recover a Forgotten Password
If you have forgotten your password, please do the following:
On the home page, click the Forgotten your password?
![Figure 1](https://storage.crisp.chat/users/helpdesk/website/225d488d9db9b800/image_vzl5t0.png)
After clicking, you will be redirected to a password recovery page where you will be asked to enter your login name.
![Figure 2](https://storage.crisp.chat/users/helpdesk/website/225d488d9db9b800/image_ewv7o4.png)
Once you have filled in your login name, click on the Get password button and go to your email inbox where you need to confirm your password reset request.
![Figure 3](https://storage.crisp.chat/users/helpdesk/website/225d488d9db9b800/image_t3hdu2.png)
After confirming your request, you will receive an email with your new password.
![Figure 4](https://storage.crisp.chat/users/helpdesk/website/225d488d9db9b800/image_11ngg10.png)
Updated on: 30/11/2023
Thank you!